Terms & Conditions – GMIRA Web Design LIMITED
Kemp House, 152-160 City Road, London, EC1V 2NX, United Kingdom
info@gmirawebdesign.co.uk
Phone: 020 7846 0110
Company number: 11485376

Terms & Conditions
The following terms and conditions apply to all website development / design
services provided by GMIRA l Web Design to the Client.

1. Acceptance
It is not necessary for any Client to have signed an acceptance of these terms and
conditions for them to apply.
If a Client accepts a quote then the Client will be deemed to have satisfied
themselves as to the terms applying and have accepted these terms and conditions
in full.

Please read these terms and conditions carefully. Any purchase or use of our
services implies that you have read and accepted our terms and conditions.

2. Charges
Charges for services to be provided by GMIRA l Web Design are defined in the
project quotation that the Client receives via e-mail. Quotations are valid for a period
of 30 days. GMIRA l Web Design reserves the right to alter or decline to provide a
quotation after expiry of the 30 days.
Unless agreed otherwise with the Client, all website design services require an
advance payment of a minimum of (100) percent of the project quotation total before
the work is supplied to the Client for review.
Payment for services is due by bank transfer. Bank details will be made available on
invoices.

3. Client Review
GMIRA l Web Design will provide the Client with an opportunity to review the
appearance and content of the website during the design phase and once the overall
website development is completed.
At the completion of the project, such materials will be deemed to be accepted and
approved unless the Client notifies GMIRA l Web Design otherwise within ten (10)
days of the date the materials are made available to the Client.

4. Turnaround Time and Content Control
GMIRA l Web Design will install and publicly post or supply the Client’s website by
the date specified in the project proposal, or at date agreed with Client upon GMIRA l
Web Design receiving initial payment, unless a delay is specifically requested by the
Client and agreed by GMIRA l Web Design.
In return, the Client agrees to delegate a single individual as a primary contact to aid
GMIRA l Web Design with progressing the commission in a satisfactory and
expedient manner.
During the project, GMIRA l Web Design will require the Client to provide website
content; text, images, movies and sound files

5. Failure to provide required website content:
GMIRA l Web Design is a small business, to remain efficient we must ensure that
work we have programmed is carried out at the scheduled time. On occasions we
may have to reject offers for other work and enquiries to ensure that your work is
completed at the time arranged.
This is why we ask that you provide all the required information in advance. On any
occasion where progress cannot be made with your website because we have not
been given the required information in the agreed time frame, and we are delayed as
result, we reserve the right to impose a surcharge of up to 25%. If your project
involves Search Engine Optimisation we need the text content for your site in
advance so that the SEO can be planned and completed efficiently.
If you agree to provide us with the required information and subsequently fail to do
within one week of project commencement we reserve the right to close the project
and the balance remaining becomes payable immediately. Simply put, all the above
condition says is do not give us the go ahead to start until you are ready to do so.
NOTE: Text content should be delivered as a Microsoft Word, email (or similar)
document with the pages in the supplied document representing the content of the
relevant pages on your website. These pages should have the same titles as the
agreed website pages. Contact us if you need clarification on this.

6. Payment
Invoices will be provided by GMIRA l Web Design upon completion but before
publishing the live website. Invoices are normally sent via email; however, the Client
may choose to receive hard copy invoices. Invoices are due upon receipt. Accounts
that remain unpaid thirty (30) days after the date of the invoice will be assessed a
service charge in the amount of the higher of one and one-half percent (1.5%) or £30
per month of the total amount due.

7. Additional Expenses
Client agrees to reimburse GMIRA l Web Design for any additional expenses
necessary for the completion of the work. Examples would be purchase of special
fonts, stock photography etc.

8. Web Browsers
GMIRA l Web Design makes every effort to ensure websites are designed to be
viewed by the majority of visitors. Websites are designed to work with the most
popular current browsers (e.g. Firefox, Internet Explorer 8 & 9, Google Chrome, etc.).
Client agrees that GMIRA l Web Design cannot guarantee correct functionality with
all browser software across different operating systems.
GMIRA l Web Design cannot accept responsibility for web pages which do not
display acceptably in new versions of browsers released after the website have been
designed and handed over to the Client. As such, GMIRA l Web Design reserves the
right to quote for any work involved in changing the website design or website code
for it to work with updated browser software.

9. Default
Accounts unpaid thirty (30) days after the date of invoice will be considered in default.
If the Client in default maintains any information or files on GMIRA l Web Design’s
Web space, GMIRA l Web Design, at its discretion, remove all such material from its
web space. GMIRA l Web Design is not responsible for any loss of data incurred due
to the removal of the service. Removal of such material does not relieve the Client of
the obligation to pay any outstanding charges assessed to the Client’s account.
Cheques returned for insufficient funds will be assessed a return charge of £25 and
the Client’s account will immediately be considered to be in default until full payment
is received. Clients with accounts in default agree to pay GMIRA l Web Design
reasonable expenses, including legal fees and costs for collection by third-party
agencies, incurred by GMIRA l Web Design in enforcing these Terms and Conditions.

10. Termination
Termination of services by the Client must be requested in a written notice and will be
effective on receipt of such notice. E-mail or telephone requests for termination of
services will not be honoured until and unless confirmed in writing. The Client will be
invoiced for design work completed to the date of first notice of cancellation for
payment in full within thirty (30) days.

11. Indemnity
All GMIRA l Web Design services may be used for lawful purposes only. You agree
to indemnify and hold GMIRA l Web Design harmless from any claims resulting from
your use of our service that damages you or any other party.

12. Copyright
The Client retains the copyright to data, files and graphic logos provided by the
Client, and grants GMIRA l Web Design the rights to publish and use such material.
The Client must obtain permission and rights to use any information or files that are
copyrighted by a third party. The Client is further responsible for granting GMIRA l
Web Design permission and rights for use of the same and agrees to indemnify and
hold harmless GMIRA l Web Design from any and all claims resulting from the
Client’s negligence or inability to obtain proper copyright permissions. A contract for
website design and/or placement shall be regarded as a guarantee by the Client to
GMIRA l Web Design that all such permissions and authorities have been obtained.
Evidence of permissions and authorities may be requested.

13. Standard Media Delivery
Unless otherwise specified in the project quotation, this Agreement assumes that any
text will be provided by the Client in electronic format (ASCII text files delivered on
floppy disk or via e-mail or FTP) and that all photographs and other graphics will be
provided physically in high quality print suitable for scanning or electronically in .gif,
.jpeg, .png or .tiff format. Although every reasonable attempt shall be made by
GMIRA l Web Design to return to the Client any images or printed material provided
for use in creation of the Client’s website, such return cannot be guaranteed.

14. Design Credit
A link to GMIRA l Web Design will appear in either small type or by a small graphic at
the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with
the overall site design. If a client requests that the design credit be removed, a
nominal fee of 10% of the total development charges will be applied. When total
development charges are less than £5000, a fixed fee of £500 will be applied. The
Client also agrees that the website developed for the Client may be presented in
GMIRA l Web Design portfolio.

15. Access Requirements
If the Client’s website is to be installed on a third-party server, GMIRA l Web Design
must be granted temporary read/write access to the Client’s storage directories which
must be accessible via FTP. Depending on the specific nature of the project, other
resources might also need to be configured on the server.
16. Post-Placement Alterations
GMIRA l Web Design cannot accept responsibility for any alterations caused by a
third party occurring to the Client’s pages once installed. Such alterations include, but
are not limited to additions, modifications or deletions.

17. Domain Names
GMIRA l Web Design may purchase domain names on behalf of the Client. Payment
and renewal of those domain names is the responsibility of the Client. The loss,
cancellation or otherwise of the domain brought about by non or late payment is not
the responsibility of GMIRA l Web Design. The Client should keep a record of the due
dates for payment to ensure that payment is received in good time.

18. General
These Terms and Conditions supersede all previous representations, understandings
or agreements. The Client’s signature below or payment of an advance fee
constitutes agreement to and acceptance of these Terms and Conditions. Payment
online is an acceptance of our terms and conditions.

19. Social Media Management
Social Media Marketing and Management is defined as helping a client to promote
their products or services through social media channels. GMIRA l Web Design will
honour the components of your chosen social media package, providing an
agreement to a minimum 3 months contract is served and monthly payments are
received in advance. In the event that payment is not received on time, we regret that
further work will be halted until this is rectified.

20. Governing Law
This Agreement shall be governed by English Law.

21. Liability
GMIRA l Web Design hereby excludes itself, its Employees and or Agents from all
and any liability from:
• Loss or damage caused by any inaccuracy;
• Loss or damage caused by omission;
• Loss or damage caused by delay or error, whether the result of negligence or
other cause in the production of the web site;
• Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial
whether the loss or damage results from negligence or otherwise.
The entire liability of GMIRA l Web Design to the Client in respect of any claim
whatsoever or breach of this Agreement, whether or not arising out of negligence,
shall be limited to the charges paid for the Services under this Agreement in respect
of which the breach has arisen.

22. Severability
In the event any one or more of the provisions of this Agreement shall be held to be
invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be
unimpaired and the Agreement shall not be void for this reason alone. Such invalid,
illegal or unenforceable provision shall be replaced by a mutually acceptable valid,
legal and enforceable provision, which comes closest to the intention of the parties
underlying the invalid,

23. Change of general conditions
GMIRA l Web Design has the right to change these terms and conditions unilaterally.
Changes will also apply to agreements already concluded.
GMIRA l Web Design will inform the Client by e-mail of the changes.
The changes to the general terms and conditions will take effect after thirty days after
the Client has been informed the changes are in force.
If the Client does not agree with the announced changes, the Client has the right
to terminate the agreement.